SHADOW ME FAQ
What is ShadowMe.Fitness?
ShadowMe.Fitness is a revolutionary new tech platform that offers certified virtual
shadowing hours for students enrolled in Sport and Fitness courses and Fitness professionals seeking
to obtain more experiential hours and build up their workplace portfolio.
Using our proprietary four step authentication process, and our expansive fitness and
exercise video library, ShadowMe.Fitness is able to verify that students or fitness professionals
completed the shadowing hour, and provide evidence of the completed hour in the form of a certified
“Deck”.
The certified ‘’Deck’’ includes, copy of student ID/Passport, certificate of the
instructing fitness professional, picture, date, time stamp and signature of the student per hour
completed generated from the device used.
How does ShadowMe.Fitness certify the hours of the Fitness
Professional?
We are able to do this using or proprietary fours step authentication process, in order
to verify that the student or fitness professional actually watched the shadow hour.
Our Authentication steps include:
- Register and upload a picture of your ID or passport.
- The video you watched cannot be scrubbed or fast forwarded.
- A short quiz follows to ensure you absorbed the content of the video.
- Take a selfie to prove its you.
- Finger sign on your device to prove its you.
- Receive your verified “Deck’’ from ShadowMe.Fitness.
- Submit your ‘’Deck’’ to your training provider or employer.
How many times can the videos be watched?
As many times as you would like – you will learn more and more every time you watch the
exercise video.
Why should I use ShadowMe.Fitness?
ShadowMe.Fitness offer a virtual solution to shadowing hour and experiential hours,
needed by Fitness students and Fitness professional.
The benefits are:
- Do your hours on any device and in your own time.
- Save money on travel costs, gym memberships and fees paid to fitness professionals in order
to obtain your shadowing hours.
- Choose from our wide selection of fitness categories and begin with a click of the finger.
Is the cost of Shadowing a once off payment?
Yes you only pay a once off fee, this includes all the videos, obtaining your certified
‘’Deck’’ and life time access to your shadowing hours.
How long are my videos that I purchased valid for?
You will have lifetime access to the videos on the platform that you purchased.
Will My Fitness School except these hours?
Yes, all fitness schools are obliged to accept verified experiential hours as it forms
part of the requirements to complete your course or gain experiential hours.
Will ShadowMe.Fitness help me gain more experience with my fitness work portfolio?
Absolutely! The more access and experience you have by shadowing trained fitness
professionals, the better it is for your work portfolio.
What ShadowMe.Fitness is not.
ShadowMe.Fitness does not replace any type of accredited certification. The videos are
instructional videos that are used to be able to mimic a real life setting and instruction.
How do I reset my password?
How do I verify my deck?
- Navigate to MY PROGRAMS if you have more than one select the correct program.
- Click the button at the top that says View Roster.
- Make sure to view your program details and ensure everything are completed correctly.
- Once you have checked everything scroll to the bottom and click Submit for Verification
- Shadow Me will review your deck and ensure everything is in order, once we have done the
authentication, we will send you the deck with certificates.
How do I replace/update my selfie or signature?
- Navigate to MY PROGRAMS if you have more than one select the correct program.
- Find the hour where your selfie or signature needs to be adjusted
- Click on the grey block labeled SELFIE or SIGN.
- Click on the green button that says TAKE
- Follow the steps to replace your image
I just finished my first video and it's not allowing me to take the quiz?
- Refresh your web browser to allow the system to update
- You will now have access to the quiz
I am struggling to stream the videos, what can i do?
- When you open the video click on the gear in the bottom right hand corner and reduce the
videos size.
- Ensure that your internet connection is fast enough to stream online content
The system is not updating my video progress, what can i do?
Our software uses JavaScript extensively to monitor and interact with our users
- Check your browsers security settings to see if JavaScripted is disabled.
- How to Enable and Disable JavaScript in your browser? Click here for
instructions
- If Javascript is disabled please enable it and restart your browser